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Employee and Student-Athlete Services Coordinator

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Position Information

Employees hired into positions posted on or after July 1, 2016, will be governed by and, if employed at the time of implementation, will move into the new University Human Resources System. For additional information, go to

Position Information

Recruitment Pool All Applicants
Working Title Employee and Student-Athlete Services Coordinator
Role Title General Admin Supv I/Coord I
Position Number 543010
Department Athletics Office
Description of General Responsibilities

VCU Athletics is seeking an Employee & Student-Athlete Services Coordinator to apply customer service and human resources principles to manage and execute various responsibilities related to employee and student-athlete services.

These include:
• Managing the student-athlete grant-in-aid process, including book collection, refund disbursement, and reconciliation reports;
• Supporting the HR Director and providing assistance to the department in the Director’s absence;
• Facilitating the student-athlete housing process, as well as general on-boarding of incoming student-athletes; and
• Preparing and submitting requested periodic reports.

Required Qualifications

College degree, or an equivalent combination of professional level training and experience;

Familiarity with personnel, financial aid, and student accounting policies and procedures;

Ability to handle multiple tasks in a fast-paced environment;

Ability to work independently, to exercise judgment and make decisions; and

Exceptional written and verbal communication and interpersonal skills.

Preferred Qualifications

Advanced degree preferred;

PHR/SHRM-CP certification preferred;

Knowledge of NCAA rules and regulations, especially related to athletics grant-in-aid;

Experience working within higher education, preferably within an NCAA Division I Athletic Department;

Familiarity with Banner; and

Knowledge of and strong record of accuracy in word processing and database applications (Microsoft Office and FileMaker Pro).

Pay Band 04
Anticipated Hiring Range $36,000-$40,000
Campus Monroe Park Campus
Position Type Classified (full-time)
Hours/Week 40
Normal work days Monday through Friday
Normal work hours 8-5
Job Open Date 09/18/2017
Remove from posting on or before
Open Until Filled Yes
Job Category Administrative/ Secretarial/ Clerical
Does this position require a pre-placement medical assessment? No
Economic Indicator: No
Is any portion of this position grant-funded? No
Sensitive Position No
Resource Critical Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you find out about this position?
    • Alumni association magazine
    • Chronicle of Higher Education
    • Community event
    • Email notification
    • HERC (Higher Ed Recruitment Consortium)
    • Higher education publication
    • Internal Recruiter
    • Job fair
    • Job site (e.g.
    • Listserv
    • Newspaper
    • Professional association/journal
    • Referred by person/employee
    • Search firm notification
    • VCU vacancy listing - eJobs
    • Other
  2. * If you selected "Other" for your referral source, please indicate where you heard about this posting? (If you did not select "Other," please enter "n/a."

    (Open Ended Question)

  3. * Do you have Human Resources experience in a higher education environment?
    • Yes
    • No
  4. * Do you have previous experience coordinating and managing in an administrative capacity within a collegiate athletic setting?
    • Yes
    • No
  5. * Do you have experience with athletic scholarships specifically the grant-in-aid and NLI processes?
    • Yes
    • No
  6. * Do you have previous experience working with student-athletes within a collegiate athletic setting?
    • Yes
    • No
  7. * Do you have Banner Experience?
    • Yes
    • No

Optional & Required Documents

Required Documents
Optional Documents
  1. Cover Letter/Letter of Application
  2. Other Document
  3. Resume