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Intake and Case Support Specialist

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Position Information

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Position Information

Recruitment Pool All Applicants
Working Title Intake and Case Support Specialist
Role Title Hearing & Legal Servs Off I
Position Number 580460
Department Equity and Access Services
Description of General Responsibilities

The purpose of this position is to provide intake, case management, and paralegal support for Title IX and EEO/EO operations within Equity and Access Services. The main duties for the position include conducting intake, updating and maintaining case files, drafting case related summaries and correspondence, and communicating with parties throughout the EEO/EO and Title IX administrative processes. In addition, the position will be supporting the Deputy Directors with tracking workflow and providing paralegal support to the Civil Rights Investigators. The position also serves as the primary administrative support for the Case Coordination Committee.

Required Qualifications

- Training in a similar role with experience as a paralegal.
- Knowledge of regulatory compliance processes, Title IX, and/or other civil rights laws (Title VII, ADA, etc.)
-Excellent oral and written communication skills
-Strong analytical skills with attention to detail
-Exceptional organizational and administrative skills with ability to multi-task, manage complex workload, and meet strict deadlines
-Ability to conduct interviews to gather information related to potential EEO/EO and Title IX matters and assess for further investigation or intervention
-Ability to achieve thoroughness and accuracy when completing tasks in a fast-paced environment
-Ability to handle sensitive information discretely and professionally
-Ability to work with a diverse group of people at all levels

Preferred Qualifications

- Graduation from an accredited college or university with a Bachelor’s degree in a related field is preferred, or an equivalent combination of college and related experience.
- Paralegal certification

Pay Band 04
Anticipated Hiring Range $45,000-$55,000
Campus Monroe Park Campus
Position Type Classified (full-time)
Normal work days
Normal work hours
Job Open Date 09/05/2017
Remove from posting on or before
Open Until Filled Yes
Job Category Administrative/ Secretarial/ Clerical
Does this position require a pre-placement medical assessment? No
Economic Indicator: No
Is any portion of this position grant-funded? No
Sensitive Position No
Resource Critical Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents

Required Documents
Optional Documents
  1. Cover Letter/Letter of Application
  2. Other Document
  3. Resume